Frequently Asked Questions


What is the Prop 65 warning about on your packaging?

Please click here for more information regarding Prop 65.

Do you ship internationally?

Unfortunately not. We currently only ship to the US & Canada.

How long until my order ships?

Web orders usually ship within 1 - 2 business days. You will get a confirmation when it's on its way! Please allow up to 24 hours for your tracking number to become active.

How much does shipping cost?

Shipping prices are calculated based on the size and weight of the package (determined by the products purchased), and the location we are shipping to. We are located in Los Angeles, so the farther away you are the more it will cost.

Where can I find your products in stores?

See our Where To Buy page for more information.

Can I buy your product Wholesale?

Yes! Please contact david@essentiallivingfoods.com for more information.

What is a superfood?

A nutrient-rich food considered to be especially beneficial for health and well-being.

Despite their ever-growing popularity, superfoods are an imperfect category. While often synonymous with “nutrient dense,” they aren’t technically defined. There is no finalized list of superfoods approved by the Food and Drug Administration or any other regulatory body. Some nutritionists even condemn denoting foods as “super” in fear of placing too much health value on a single item rather than encouraging a varied diet.

The Centers for Disease Control and Prevention tried to clarify superfoods. In 2014, an agency report classified “powerhouse fruits and vegetables” commonly found in supermarkets by assigning each a nutrient density score based on iron, riboflavin, vitamin C, vitamin B6 and calorie count. Of the 41 foods examined, watercress, Chinese cabbage, chard and beet greens earned top rankings.

But common vitamins and minerals aside, the CDC failed to consider phytochemicals in its scoring protocol. Many of these biologically active plant compounds act as antioxidants, those free-radical fighters that slow cell damage and potentially reduce the risk of cardiovascular disease, Alzheimer’s and other inflammation-driven conditions. In fact, several superfoods, namely açaí and blueberries, rose to stardom squarely because of their antioxidant value, as measured by ORAC (oxygen radical absorbance capacity), the U.S. Department of Agriculture’s index to gauge antioxidant content.

Do any of your products contain sulfites or preservatives?

Nope! We like to keep it au natural!

How am I supposed to store your products?

In a cool, dry place. Our products do not require refrigeration, except for the Pitted Botija Olives.

What is the Shelf Life of your products?

The shelf life for our products varies; however, there should be a best by or expiration date on the packaging.

Can I eat your products after the expiration date has passed? How many days past it should I be able to be safe?

We don't recommend eating expired food products. But you can buy some super fresh stuff here.

Do you offer discounts or promotions?

Yes, please sign up for our mailing list below.

Do you work with affiliates and ambassadors?

Yes, please email rob@essentiallivingfoods.com for more info.

What is your return policy?

We are dedicated to providing you with the highest quality products, so we offer a full refund or replacement for defective or unsatisfactory product returned within 30 days of purchase.

If you are dissatisfied with your purchase, please contact our Customer Service team to notify them that you would like an exchange or return.

Call 310.319.1555 x 144 or Email customerservice@essentiallivingfoods.com

We will accept returns of unused product within 30 days of shipping date. Please return unused products with postage prepaid to:

Essential Living Foods
ATTN: Returns
3550 Hayden Ave.
Culver City, CA 90232

Include the original packing list and specify the reason for your return (unsatisfactory product, defective product). We do not refund the original cost of shipping. Note clearly whether you are requesting replacement product or a refund.

What is the pouch that is inside some of your products (i.e., deoxidizer)? Is it safe to eat it? If not, what do I do if I ate one accidentally?

Reduces moisture build up. Do not eat the packet; however if you do, please contact your physician immediately.